Grand Fiesta Americana Chapultepec | Hotel in Mexico City

| 9.6 (1111 Reviews) |  1 Bathroom
Reforma Hotel | Grand Fiesta Americana Chapultepec

Hotel in Reforma, Mexico City

A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Change of towels is available on request.
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 65-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Designer toiletries
  • Soap
  • Bathrobes
  • Toilet paper
  • Towels
  • Rainfall showerhead
  • Hair dryer
  • Shower
Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding
  • Air conditioning (climate-controlled)
  • Free rollaway beds
  • Free cribs/infant beds
  • Electrical adapters/chargers
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Desk
  • Restaurant dining guide
  • Connecting rooms available
  • Slippers
  • Turndown service
  • Eco-friendly cleaning products used
  • Water-efficient toilets only
  • Laptop-friendly workspace
  • Bulk dispenser for toiletries
  • Phone
  • Water-efficient showers only
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 610 for adults and MXN 350 for children
  • 24-hour room service
  • 1 restaurant
  • Free bottled water
  • Champagne service
  • Minibar
  • Espresso maker
Parking
  • Electric car charging station on site
  • Secured valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available
  • Limited onsite parking
Accessibility
  • Elevator
  • Wheelchair-accessible restaurant
  • Hand-held showerhead
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible fitness center
  • Smooth flooring in public areas
  • Stairway handrail height (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair-accessible business center
  • 2 on-site accessible parking spaces
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm
  • Height-adjustable showerhead
  • Wheelchairs available on site
  • Handrails in stairways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Braille signage
  • Magnifying mirror
  • Elevator door width (inches): 41
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
Activities
  • Theme parks
  • Zoo
  • Steam room
  • Full-service spa
  • Hot tub
  • Sauna
  • Bike parking
  • 24-hour fitness center
Entertainment
  • Cable channels
  • Premium channels
  • 65-inch flat-screen TV
General
  • Computer station
  • 24-hour business center
  • Conference space (2282 square feet)
  • Meeting rooms - 11
  • Elevator
  • Banquet hall
  • English
  • Spanish
  • Renovated entire property - January 2021
  • Vegan dining options
  • Smoke-free property
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • Romance packages available
  • Couples dining
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • TV in lobby
  • Vegetarian dining options
  • Comprehensive recycling policy
Guest Services
  • Free rollaway/extra beds
  • Free cribs/infant beds
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Wedding services
  • Porter/bellhop
  • 24-hour front desk
  • Dry cleaning service
  • Concierge services
  • Change of towels (on request)
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Spa
  • Body wraps
  • Steam room
  • Couples treatment room(s)
  • Body treatments
  • Spa open daily
  • Detox wraps
  • 3 treatment rooms
  • Hot tub
  • Massage - hot stone
  • Facials
  • Massage/treatment rooms
  • Aromatherapy
  • Sauna
  • Hydrotherapy
  • Body scrubs
  • Reflexology
  • Massage - deep-tissue

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately mxn 610 for adults and mxn 350 for children secured valet parking fee: mxn 200 per night pet fee: mxn 1856 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1856 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Maria Isabel
Apr 7, 2026 05:22:56 AM
Review Score:   10
Summary: Nice rooms, big and clean.
See All Reviews

Room Arrangement

Room Info Facilities
Grand Club 2 Double, Park View
Room Size: 377 square feet m2
2 Double Beds
Grand Club 2 Double, Park View

General

Executive level room, Private bathroom, Ping - 11, Park view, Square feet - 377, Square meters - 35, Extra bed count 1, Toothbrush and toothpaste available, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Grand Club, 1 King Park View
Room Size: 377 square feet m2
1 King Bed
Grand Club, 1 King Park View

General

Executive level room, Private bathroom, Ping - 11, Park view, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Toothbrush and toothpaste available, Bed count maximum 1, Number of bathrooms - 1
Deluxe Double Room, 2 Double Beds, Park View
Room Size: 366 square feet m2
2 Double Beds
Deluxe Double Room, 2 Double Beds, Park View

General

Private bathroom, Toothbrush and toothpaste available on request, Park view, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Grand Club King
Room Size: 377 square feet m2
1 King Bed
Grand Club King

General

Executive level room, Private bathroom, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Toothbrush and toothpaste available, Bed count maximum 1, Number of bathrooms - 1
Deluxe Double Room, 2 Double Beds
Room Size: 366 square feet m2
2 Double Beds
Deluxe Double Room, 2 Double Beds

General

Shower grab bar height (centimeters) - 96, Accessible vanity height (inches) - 31, Square feet - 366, Grab bar - near toilet, Extra bed count 1, Toilet grab bar height (inches) - 31, Wheelchair-accessible bathroom vanity, Shower grab bar height (inches) - 38, Roll-in shower width (centimeters) - 83, Bed count minimum 2, Grab bar - in shower, Toilet grab bar height (centimeters) - 80, Raised toilet seat, Raised toilet seat height (inches) - 17, Ping - 10.3, Wheelchair accessible, Square meters - 34, Raised toilet seat height (centimeters) - 43, Number of bathrooms - 1, Lowered peephole/view port in door, Portable shower seat, Private bathroom, Accessible vanity height (centimeters) - 80, Toothbrush and toothpaste available on request, Roll-in shower, Roll-in shower width (inches) - 33, Bed count maximum 2
Grand Club, 2 Doubles
Room Size: 377 square feet m2
2 Double Beds
Grand Club, 2 Doubles

General

Executive level room, Private bathroom, Ping - 11, Square feet - 377, Square meters - 35, Extra bed count 1, Toothbrush and toothpaste available, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, Park View
Room Size: 366 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Park View

General

Private bathroom, Toothbrush and toothpaste available on request, Park view, Ping - 10.3, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed
Room Size: 366 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Shower grab bar height (centimeters) - 96, Accessible vanity height (inches) - 31, Square feet - 366, Grab bar - near toilet, Extra bed count 1, Toilet grab bar height (inches) - 31, Wheelchair-accessible bathroom vanity, Shower grab bar height (inches) - 38, Roll-in shower width (centimeters) - 83, Bed count minimum 1, Grab bar - in shower, Toilet grab bar height (centimeters) - 80, Raised toilet seat, Raised toilet seat height (inches) - 17, Wheelchair accessible, Square meters - 34, Raised toilet seat height (centimeters) - 43, Number of bathrooms - 1, Ping - 10, Lowered peephole/view port in door, Portable shower seat, Private bathroom, Accessible vanity height (centimeters) - 80, Toothbrush and toothpaste available on request, Roll-in shower, Roll-in shower width (inches) - 33, Bed count maximum 1
Junior Suite, 1 King Bed, Park View
Room Size: 732 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Park View

General

Executive level room, Square feet - 732, Private bathroom, Separate sitting area, Park view, Square meters - 68, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 2, Toothbrush and toothpaste available, Bed count maximum 1, Ping - 21

FAQ's

Is this Grand Fiesta Americana Chapultepec pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Fiesta Americana Chapultepec have a swimming pool?

No, this Grand Fiesta Americana Chapultepec does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Fiesta Americana Chapultepec?

Best-rates for the Grand Fiesta Americana Chapultepec starts from $263 per night with includes Restaurant, Eco Friendly, Child Friendly, Laundry, Parking, Business Services, Spa, Guest Services, Breakfast, Kitchen, Air Conditioner, Bedding/Linens, Bar, Toiletries, Accessibility, Wellness Facilities, Hot Tub, Internet, Wheelchair Accessible, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Fiesta Americana Chapultepec a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Fiesta Americana Chapultepec wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Fiesta Americana Chapultepec is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Fiesta Americana Chapultepec?

Based on the information reported by the owner or manager, the Grand Fiesta Americana Chapultepec indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Fiesta Americana Chapultepec?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD263
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