Kempinski Palace Cairo | Hotel in New Cairo

| 8.6 (282 Reviews) |  1 Bathroom
New Cairo Hotel | Kempinski Palace Cairo

Hotel in New Cairo

8 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite.
Kempinski Palace Cairo offers 245 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 45.0 per stay.
Payment Policy
Fee for buffet breakfast: approximately usd 18 to 35 for adults, and usd 9 to 17.5 for children airport shuttle fee: usd 25 per person (one-way) covered self parking fee: usd 4.5 per night (in/out privileges) covered valet parking fee: usd 5 per day (in/out privileges) rollaway bed fee: usd 45.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available children under 21 years old are allowed in the heated indoor pool from 9 am to noon and must be accompanied by an adult. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking outside food is not permitted on the premises. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Leigh
Feb 16, 2026 08:15:00 PM
Review Score:   4
Summary: Room on ground floor- sounded like a bowling alley immediately above us Lucca restaurant charged service plus 3 fees, amounting to 30% extra fees on top of food. Had to ask for water 3 times. Poor and slow service. Dietary listings on menu not correct . Didnt like that 3 year old was crying Shower leaked water all over bathroom floor
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FAQ's

Is this Kempinski Palace Cairo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kempinski Palace Cairo?

Check-in time for Kempinski Palace Cairo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kempinski Palace Cairo have a swimming pool?

Yes, this Kempinski Palace Cairo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kempinski Palace Cairo?

Best-rates for the Kempinski Palace Cairo starts from $239 per night with includes Wheelchair Accessible, Accessibility, Business Services, Fireplace/Heating, Restaurant, Air Conditioner, Parking, Bedding/Linens, Wellness Facilities, Entertainment, Child Friendly, Internet, Designated Smoking Area, Balcony/Terrace, Security/Safety, Sports/Activities, Spa, Bar, Toiletries, Guest Services, Eco Friendly, Breakfast, Kitchen, Laundry, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kempinski Palace Cairo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kempinski Palace Cairo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kempinski Palace Cairo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kempinski Palace Cairo?

Based on the information reported by the owner or manager, the Kempinski Palace Cairo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kempinski Palace Cairo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD239
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