Leonardo Plaza City Tower | Hotel in Ramat Gan

7.6 (506 Reviews) |  1 Bathroom
Diamond Exchange District Hotel | Leonardo Plaza City Tower

Hotel in Diamond Exchange District, Ramat Gan

Luxury hotel with a full-service spa and a health club
This smoke-free hotel features a full-service spa, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Leonardo Plaza City Tower offers 167 accommodations with minibars and safes. Televisions come with digital channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Ramat Gan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include a health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are available for ils 65.0 per day. cribs (infant beds) are available for ils 65.0 per day.
Payment Policy
Fee for buffet breakfast: approximately ils 60 to 100 for adults, and ils 60 to 100 for children self parking fee: ils 70.00 per day crib (infant bed) fee: ils 65.0 per day rollaway bed fee: ils 65.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Miriam
Sep 8, 2024 03:14:14 PM
Review Score:   4
Summary: The hotel’s description promised a "comforting indulgence," but unfortunately, my experience didn’t align with these expectations. On the night of the 3rd of September, a loud screeching noise from the air-conditioning unit kept me awake, which was particularly disappointing after already changing rooms due to similar issues. Additionally, I noticed mold in the bathroom, a persistent leak outside the room, and neither room I stayed in had a bath plug, making the bath unusable. These issues detracted from the comfort that was advertised. The most distressing incident occurred when I accidentally got locked in the bathroom during the night, without my phone, and had to wait about 10 minutes to free myself. At checkout, the staff kindly asked if I had been contacted about another room change following my complaint to Expedia, but no one had reached out to me. Given the short duration of my stay, it wouldn’t have been worth moving rooms again. While the staff were friendly and tried to assist, my stay was far from the "comforting indulgence" described. I kindly request compensation for the inconvenience and discomfort I experienced. Please note that I have photo evidence of the issues mentioned and can provide them if needed.
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